Terms and Conditions

Please read these terms and conditions carefully. When you place an order on our website, you automatically agree to these terms and conditions.

Disclaimer

Shake That Weight BV will not be held responsible for health problems caused by the use of these products by persons who have not consulted their doctor beforehand, this to determine the suitability of these products for the health of the person. These products should not be purchased for a third party, or for persons under the age of 18, pregnant women, or anyone with health problems – no matter how minor – without first contacting their medical professional.

Shake That Weight BV staff are not general practitioners and all our recommendations regarding dietary supplements should therefore be discussed with a general practitioner or a medically trained professional.

Right of withdrawal

You have the right to withdraw from the contract within 14 days without stating reasons. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, takes physical possession of the good.

To exercise the right of withdrawal, you must inform us (Shake That Weight BV, Herengracht 420, Amsterdam, 1017BZ, Netherlands, [email protected], Telephone: + 441782479331) via an unambiguous statement (e.g. in writing by post, fax or e-mail) of your decision to withdraw from the contract. You can use the attached model withdrawal form for this, but you are not obliged to do so. To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of the revocation

If you revoke the agreement, you will receive all payments that you have made up to that point, including delivery costs (with the exception of any additional costs as a result of your choice of a method of delivery other than the cheapest standard delivery offered by us) without delay and in any case no later than 14 days after we have been informed of your decision to withdraw from the contract. We will refund you with the same payment method with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have demonstrated that you have returned the goods, whichever comes first. You must return or hand over the goods to us without delay, but in any case no later than 14 days after the day on which you informed us of the decision to withdraw from the agreement.

You are on time if you return the goods before the period of 14 days has expired. You are responsible for the direct costs of the return. You are only liable for the decrease in value of the goods resulting from the use of the goods, which goes beyond what is necessary to determine the nature, characteristics and functioning of the goods.

Payment

We accept payments via Ideal, Credit Card, and Debit Card

Your goods will not be delivered until the costs have been paid in full by the customer and this has been confirmed by Shake That Weight BV.

Order notes

Please note that all transactions are done in Euro. When you have placed your order, a confirmation will be sent to your email address. This email will contain your transaction and order number.

We will not be held responsible for errors in pricing, product selection, or shipping issues caused by software malfunctions or human error. It is your responsibility to verify the accuracy of your order; you will be informed of this when confirming your order on the website and by email. If something is not correct, please inform Shake That Weight BV immediately, because errors can no longer be corrected once the order has been shipped.

This website operates on an inviting basis and not on an offering basis, meaning Shake That Weight has the right to refuse large orders or orders with a very large cost. Your order is an invitation to buy goods from Shake That Weight BV. We reserve the right to refuse an order made. In this case, your order will be fully refunded

If there is a problem with an existing order, you must inform Shake That Weight BV when you have received the package. Errors cannot be corrected later.

The European Commission offers an online dispute resolution platform for consumers, which you can find at http://ec.europa.eu/consumers/odr/

Prohibition of Exploitative Practices

Wholesalers and users are strictly prohibited from exploiting any technical malfunctions, glitches, or errors on the Website to gain unauthorized benefits or discounts that are not intended by shakethatweight.com. Engaging in such practices is considered an act of unjust enrichment and will not be tolerated.

Reporting Obligations

If a wholesaler or user becomes aware of any technical malfunction, glitch, or error on the Website, they are obligated to report it immediately to [email protected]. Attempts to take advantage of such issues without reporting them may result in immediate suspension or termination of account access and you will become liable for any unjust gains.

Right to Recover Funds

Shake That Weight B.V. reserves the right to investigate any transactions suspected of resulting from unjust enrichment due to system errors. If it is determined that a wholesaler or user has exploited a glitch to receive goods below cost or for free, Shake That Weight B.V will pursue recovery of funds and reserves the right to seek additional legal remedies as necessary.

Compliance with Fair Practices

All wholesalers and users agree to engage in fair practices when using the Website. Any actions taken that deliberately violate this policy will be subject to penalties, including but not limited to account suspension, legal action, and the obligation to repay any unjustly received benefits.

Delivery

Y Your order will be sent to you within 24 hours, except orders placed on Saturday or Sunday. These orders will be sent the next working day, except on vacation days. We cannot guarantee the time for your delivery. When our packages are sent, these packages become the responsibility of the courier service. Although, you can contact us for tracing information and all the additional information that we have available. Couriers usually deliver between 8 a.m. and 8 a.m. from Monday to Saturday. We cannot be held responsible for an error address that was entered by the customer on our website.

Payment security

Payment security is provided by Stripe and 128-bit encryption is also applied to the website. Our website aims to meet all PCI DSS conditions, which control the security of your information.

Information protection

1.1 For the purposes of this clause 1 references to “Personal Information”, “Data Subject”, “Incence in connection with personal data”, “Data processor”, and “Data manager”, have a meaning that matches the Protection of Personal Data Protection 1998, or the General Data Protection Regulation (EU) 2016/679 and all other legislation.

1.2 Each party will comply with the applicable data protection, privacy, or similar laws all over the world (“Data Protection Laws”), including the Personal Data Protection Act and the General Data Protection Regulation (EU) 2016/679, which may apply to personal information that may be processed for the other assistance and collaboration and collaboration.

1.3 If we process your collected personal information with regard to placing an order, the parties must make clear their intentions and agree that we will act as the data manager with regard to this personal information. Only third parties who were approved in advance will function as a data processor with regard to personal information. We also declare that we will

1.3.1 will only allow pre-approved third parties to process such personal information according to our written instructions;

1.3.2 Notify you promptly when we receive any complaint or letter relating to the processing of such personal information or our third party terms subject to the Data Protection Act, except where this is not lawfully permitted;

1.3.3 Take appropriate technical and organizational security measures against the unauthorized use or unlawful processing of such personal information or against the accidental loss or damage to such personal information in accordance with the Seventh Data Protection Principle as set out in the Data Protection Act 1998 and any other laws which replace or supplement it; this also includes the measures reflected in these terms and conditions;

1.3.4 will not use any other data processor without your prior specific written consent;

1.3.5 as an exception to the terms of sub-clause 1.3.4, you agree that during an emergency, where disclosure or transfer of such personal data is required to maintain the integrity of the personal data, we shall have the right to disclose or transfer such personal data, but only as required for such purposes. We will notify you of any future release or transfer if it is possible to do so before it occurs. If this is not possible, we will notify you after the release or transfer;

1.3.6 ensure that any disclosure or transfer of such personal data to third parties will be made in accordance with sub-clauses 1.3.4 and 1.3.5, which will be subject to the same data protection obligations set out in clause 1.3 by contract or other article under European law or the law of any of the Member States;

1.3.7 Not cause or permit the transfer of personal data to countries outside the European Union that have not obtained binding and sufficient consent from the European Commission or other competent data protection authority, except where subject to European Union Contractual Clauses or other applicable transfer mechanisms providing adequate protection under applicable data protection laws;

1.3.8 provide sufficient assistance to pre-approved third parties to enable them to respond promptly within the required period to a request made by the data subject for the purpose of exercising his or her rights in relation to the personal data processed by us or processed by a third party on our behalf;

1.3.9 Considering the nature of the processing and the available information:

1.3.9.1.1 provide acceptable assistance to pre-approved third parties in carrying out data protection checks relating to an order placed by you and accepted by us; and

1.3.9.1.2 provide acceptable assistance to pre-approved third parties to ensure that we comply with the security requirements and obligations surrounding data breaches under the Data Protection Act;

1.3.10 ensure that persons authorized by us and our subcontractors who process such personal information comply with contractual obligations or are subject to legal confidentiality obligations;

1.3.11 promptly notify you when we become aware of a personal data breach of your information processed by us;

1.3.12 will take reasonable steps to deal with any such personal data breach, and where necessary, take steps to mitigate any adverse impact and we will contact you in relation to such outcome or mitigation;

1.3.13 We may delete your personal data at your request or return it to you when you have placed an order and when this order has been accepted by us. We may also delete any existing copies, to the extent such deletion is permitted under the Data Protection Act

1.3.14 Provide all necessary information to you to demonstrate compliance with the obligations set out in clause 1.3.

Privacy Policy

For more information about us privacy policy

Contact us

Please contact us using one of these contact methods:

Shake That Weight BV
Herengracht 420
Amsterdam
1017BZ
Netherlands

Email: [email protected]

Website address: www.shakethatweight.com

Unlawful or Prohibited Use

You will not use this website for any unlawful purpose or any purpose prohibited by these terms and conditions. You will not use this site if this would damage Shake That Weight BV or other parties, the functionality of the website, or its use by others. You will not attempt to obtain information from this website that has not been made available to the general public.

Website Terms of Use

All information on this website is for guidance only. The website is also regularly updated. Products and prices are subject to change not disclosed in advance and Shake That Weight BV retains title to all materials on this website.

Property law

All content and information on this website, including but not limited to text, graphics and illustrations, is the property of Shake That Weight BV or the property of their respective owners and is protected by UK property rights.

All trademarks appearing on this website are the property of their respective owners.